DEMDACO
Retailer Account Portal

 

Problem to Solve: Retail customers were finding the online features to manage their orders and invoices difficult to use and understand.

Solution: I was part of a team that outlined the project requirements, gathered research, and conducted user testing. I presented a bold change to completely redesign of the interface, sections, and process flow.

Contributions: Concept, Prototypes, UX & Visual Design

 

New Portal User Flow

Flow chart

Account Dashboard

 

Account Dashboard

 

Order Center

 

Order Center

 

Order History

 

Shipment History

 

Order Detail

 

Returns

 

Check Order Status (Signed Out)

 

Order Status

 

Order Status Detail

 

Payment Center

 

Payment Center

 

Credits

 

Apply Credit

 

Invoices

 

Payment History

 

Statements

 

Pay Invoice (Signed Out)

 

Pay Invoice

 

Account Preferences

 

Account Preferences